"People don’t care how much you know until they know how much you care." John C. Maxwell

Crisis separates great leaders from average ones. During challenging times, employees look to their leaders for reassurance, guidance, and support. Servant leaders understand that empathy is their greatest tool in these moments.Leaders who take the time to check in on their team’s well-being-not just their productivity-build loyalty and resilience. It’s about acknowledging the struggles, offering flexibility, and showing understanding. In uncertain times, people need to know that they’re not just workers; they’re valued human beings.